Terms and Conditions

Last Updated: [LAST UPDATED DATE]

1. Introduction

These Terms and Conditions ("Terms") govern your use of this website and any services, information, or content provided through it, whether you are browsing, submitting requests, or engaging with Grizzly Heating & Air ("we," "us," "our"). By accessing or using this site, you agree to be bound by these Terms. Additional agreements may apply to specific services or projects.

Grizzly Heating & Air is a heating, ventilation, and air conditioning (HVAC) service provider based in Lodi, California, serving Lodi, Acampo, Stockton, Manteca, Elk Grove, and other surrounding communities.

2. Acceptance of Terms

By registering with, accessing, or otherwise using this website, you agree to comply with and be bound by these Terms. Your use of the site constitutes your acceptance of the Terms, whether or not you actually read them.

3. Intellectual Property

All content, graphics, logos, text, and other materials on this website are owned by Grizzly Heating & Air or its licensors and are protected by intellectual property laws.

3.1 Permitted Use

You may view, download, and print content from this site for your personal, non-commercial use only. You may not copy, reproduce, distribute, publish, modify, or use the content for commercial purposes without our prior written consent.

4. External Links

This site may include links to third-party websites for convenience. We do not control the content or policies of linked sites and are not responsible for any damage or loss resulting from your use of them. Your use of third-party sites is subject to those sites' terms and privacy policies.

5. Responsible Use of the Website

You agree to use this website only for lawful purposes. You must not:

• Interfere with the operation or security of the website
• Introduce harmful software or viruses
• Collect data from the site using automated tools
• Use information from the site for unsolicited commercial marketing

6. Service Contracts, Cancellations, and Refunds

6.1 Right to Cancel

Where applicable under California or federal law, customers may have the right to cancel certain service agreements within a specified timeframe after signing. You should receive a fully completed contract before work begins, and you may cancel within the required period by delivering written notice to Grizzly Heating & Air.

6.2 Refunds and Returns

If you cancel a service contract within the allowed timeframe, any payments received will be refunded in accordance with applicable consumer protection laws. If services have already begun at your request, you may be responsible for payment proportional to the work performed.

SMS & Phone Communication Terms

By providing your phone number and opting in, you expressly consent to receive recurring automated and non-automated calls and text messages from Grizzly Heating & Air at the number provided, including messages sent using an automatic telephone dialing system (ATDS), for purposes related to our HVAC services.

Types of Messages

• Appointment reminders and confirmations
• Service updates and scheduling notifications
• Follow-up communications related to completed or upcoming services

Message Frequency

Message frequency varies based on your appointments, service requests, and communication needs. You may receive several messages per month depending on your interaction with our company.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Grizzly Heating & Air is not responsible for any charges incurred.

Opt-Out & Help

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us directly through our website or phone number.

Consent Not Required for Purchase

Your consent to receive calls or text messages is not a condition of purchase and is optional. You may still request and receive services without opting in to SMS communications.

7. Submission of User Content

Do not submit confidential information, proprietary ideas, inventions, or marketing plans to us through this site unless we have a prior-written agreement in place. If you submit such information without an agreement, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that content.

8. Modification and Termination of Site Features

We may update, suspend, or discontinue any part of the website at any time without notice. We are not liable for any loss or damage resulting from changes or temporary unavailability of the site.

9. Disclaimers and Limitation of Liability

This website and its content are provided "as is" and "as available." We make no guarantee that the site will be uninterrupted, error-free, or secure.

We do not warrant that the information on this site is complete, reliable, or accurate for your situation. Nothing on this site constitutes professional, legal, or financial advice.

To the fullest extent permitted by law, Grizzly Heating & Air is not liable for any direct or indirect damages arising from your use of the website or services.

10. Privacy

Use of this website may involve the collection of personal information. Our Privacy Policy and Cookie Policy explain how personal data is handled. By using this site, you agree to those policies.

11. Legal Compliance

You agree not to use this site in violation of applicable laws, including export or import regulations. Access from jurisdictions where content or services are illegal is prohibited.

12. Assignment

You may not assign your rights or obligations under these Terms without our written consent.

13. Breach of Terms

If you breach any provision of these Terms, we may suspend or terminate your access to the website and pursue any remedies available under law.

14. Indemnification

You agree to indemnify and hold harmless Grizzly Heating & Air and its officers, directors, employees, and agents from any claims, liabilities, losses, or expenses arising from your use of the website or violation of these Terms.

15. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it later.

16. Language

These Terms are written and interpreted exclusively in English.

17. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement regarding your use of this website.

18. Updates to Terms

We may revise these Terms at any time. Updated Terms will be effective once posted. Your continued use of the website after changes indicates your acceptance.

19. Governing Law

These Terms are governed by the laws of the State of California and applicable U.S. law. Any disputes arising under these Terms will be resolved in the state or federal courts located in California.

20. Contact Information